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Refund Policy

Last Updated: 

At Free Course, we are committed to providing high-quality educational content. Our courses include Free, Premium (only for members), and one-time purchase options. We strive to ensure that our learners have a positive experience. However, we understand that there may be circumstances where a refund is required.

1. Refund Eligibility

1.1 Free Courses

Free courses are provided at no cost and, therefore, are not eligible for refunds.

1.2 Premium (Only Members) Subscriptions

  • If you have purchased a Premium membership, you may request a refund within 14 days of purchase if you have not accessed or completed any of the Premium courses.
  • Refunds will not be provided if any Premium content has been accessed or downloaded.

1.3 One-Time Purchase Courses

  • Refunds for one-time purchase courses are available within 7 days of purchase if the course has not been accessed beyond the first module.
  • If you have completed more than one module or have accessed significant portions of the course, refunds will not be provided.

2. How to Request a Refund

  • To request a refund, please contact us at support@encountertoday.com with your order details and the reason for the refund request.
  • Refunds will be processed within 7-10 business days after approval, and the funds will be returned to the original payment method used at the time of purchase.

3. Exceptions

  • Refunds will not be granted for issues related to personal preference, technical difficulties on the user’s end (such as internet connectivity or device compatibility), or failure to complete the course within the available access period.
  • Courses purchased through third-party platforms are subject to the refund policies of those platforms and are not eligible for refunds through Free Course.

4. Course Cancellations

In the event that a course is canceled by Free Course, a full refund will be provided to all enrolled students.

5. Changes to This Policy

Free Course reserves the right to update or change this Refund Policy at any time. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

6. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at:

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